We have a robust Debug menu built into our software. Here is an overview of the Debug menu along with troubleshooting code numbers.
The debug window shows you everything that is going on within the application.
Red Text – Indicates what is disconnected, an error, or user intervention required.
Blue Text – Indicates the statuses of the application.
Green Text – Indicates what is connected and/or ready.
Black text – Indicates input/output signals from devices that are checked.
Auto-Scroll Checkmark – When checked (by default), will automatically scroll the list.
Rx/Tx – You have the option here to disable the output from and to the sim and Skalarki hardware.
Clear Button – Clears the window.
Troubleshooting SimConnect Code Numbers
Code #1 - "Unable to connect to sim"
This code occurs when the application is unable to connect to SimConnect. There could be several things that cause this. Typically, this is caused by a corrupt SimConnect.cfg file. You can download a fresh copy of it from MSFS dev site here. Please note when doing this if you have any custom SimConnect configuration it will be removed.
Code #2 - "Unable to initialize"
This occurs when the Skalarki hardware was not able to be initialized with the Simulator due to a timeout. Typically a simple restart of the application will fix this.
Code #3 - "Unable to send events to the sim"
This usually occurs when too many signals were sent to the sim or vice versa. We have worked very hard to avoid this but sometimes SimConnect does not play nice. You will usually only see this during initialization and a simple restart in most cases fixes this.
Code #4 - "Error adding SimConnect values to definitions"
This occurs when your plane file is changed or corrupted. Be sure to never edit the plane files that are included with the application. The application will automatically download the latest file for you when you restart the flight so typically this is the easy and quick fix for this error.
Code #5 - "Error loading plane file found in directory"
Very simular to Code #4. This occurs when your plane file is changed or corrupted. Be sure to never edit the plane files that are included with the application. The application will automatically download the latest file for you when you restart the flight so typically this is the easy and quick fix for this error. Plane files are stored in the \Program Data\Planes\ folder. Be sure they are there and if not please contact support.
Code #6 - "Error loading Custom Plane file found in directory"
This only applies if you have purchased our Custom plane add-on. Please refer to the article here for troubleshooting custom plane errors.
Code #7/8 - "Plane not installed"/"Plane not activated"
This will only apply to you if you are trying to use our software on a NON activated plane. In most cases all planes are automatically installed, and this error should never occur unless the planes files have been removed as explained in #5.
Code #9 - "Plane not part of this driver suite"
The plane you are trying to fly is not part of the driver currently. If you would like it added let us know!
Code #10 - "Disconnected while running"
This occurs when SimConnect was disconnected for an unknown reason. This usually happens if the simulator has a corrupt simconnect.cfg file as explained in #1. The application will automatically try to reconnect every 5 seconds to try to regain connection to SimConnect. A restart of the application will also rectify this error.
Code #11 - "Misc. Custom File Errors"
This only applies if you have purchased our Custom plane add-on. Please refer to the article here for troubleshooting custom plane errors.